A busy airport parking business is looking for energetic and customer-focused Customer Service Officers to join its team in Tullamarine, Melbourne VIC. This is a full-time customer service position offering $58,240–$61,256 per year.
The opportunity is suited to someone with a warm and professional personality who enjoys helping customers, handling reservations and working in a fast-paced airport parking environment. This is a hands-on customer service position within a busy airport parking operation.
Position at a Glance
| Job Detail | Information |
|---|---|
| Job Title | Customer Service Officer |
| Employer | Airport Parking / Busy Beaver Airport Parking |
| Location | Tullamarine, Melbourne VIC |
| Employment Type | Full-time |
| Salary | $58,240–$61,256 per year |
| Work Schedule | Early morning shifts, rotational roster |
| Weekend Work | Regular weekend work required |
| Work Environment | Airport parking and customer service |
| Customer Contact | Front counter, telephone and onsite customers |
| Driving Duties | Shuttle bus and customer vehicles |
| Posted | 2 hours ago |
Key Responsibilities
Your responsibilities will include:
- Answering customer telephone calls and enquiries
- Taking and processing parking reservations
- Checking customers in and assisting them at the front counter
- Processing and managing vehicle keys
- Driving the shuttle bus to and from the airport
- Driving and parking customer vehicles safely
- Communicating with shuttle bus drivers and yard officers
- Supporting team members with their duties during breaks
- Keeping the reception and customer areas clean and tidy
- Completing general administration tasks
- Providing friendly and professional customer service
- Following workplace procedures and safety requirements
- Helping maintain smooth day-to-day airport parking operations
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Qualifications and Work Requirements
The successful applicant will need to:
- Have a current Australian driver’s licence
- Be legally entitled to work in Australia
- Have customer service experience
- Be comfortable working in a customer-facing role
- Have a warm, professional and helpful personality
- Be energetic and self-motivated
- Be comfortable with early morning starts
- Be available to work a rotating roster
- Be available for regular weekend work
- Have good communication and interpersonal skills
- Be comfortable performing general administration duties
- Be capable of driving the shuttle bus and customer vehicles safely
- Work well independently and as part of a team
- Maintain a professional approach when dealing with customers
- Be reliable, punctual and willing to take initiative
Experience in administration and customer service will be highly regarded.
How to Apply
If you are an energetic customer service professional who enjoys helping people, can handle early morning starts and hold a current Australian driver’s licence, submit your application for the Customer Service Officer position in Tullamarine.
The role offers full-time employment with varied customer service, administration and driving responsibilities in a busy airport parking environment.
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